On April 23, I visited the Luxembourg City Museum* to explore the “Babel Heureuse” exhibition. Luxembourg is a multilingual country, and its government documents are available in four languages. In shops, businesses, and public spaces, you’re likely to find someone who speaks a language you understand. This rich linguistic diversity, which is symbolised by the biblical story of the Tower of Babel, is the exhibition’s theme.
I was accompanied by my former student who now works in asset management. My decision to visit was influenced by conversations with my current students. Over time, some of my former and current students have become friends. This has made me reflect: Is it appropriate to build and maintain workplace friendships?
Fostering workplace friendships takes effort and intentionality. That’s why many companies organise team-building activities, social events, or after-work gatherings with drinks and finger food to help create a friendly, collaborative environment. These activities are often effective, but I believe that simply spending a few minutes each day chatting about non-work topics can be even more impactful.
Communication is the foundation of any relationship, and this is especially true at work. Open, honest communication helps prevent misunderstandings and strengthens trust. Workplace relationships thrive when they are built on empathy and mutual support, i.e. when we offer help, encouragement, and genuine care.
However, workplace friendships must strike a balance between professionalism and personal connection. When managed thoughtfully, these relationships can enrich both our careers and social lives. How do we navigate this balance? Here are the three main principles:
- Set clear boundaries between personal and professional matters; this includes appropriate appearance, language, and behaviour in each context.
- Maintain open and honest communication to ensure expectations and emotions are clear.
- Be mindful of our actions and words — No excessive socialising or oversharing that might be misinterpreted or raise concerns among colleagues. Avoid prejudicial and discriminatory language.
It’s also essential to refrain from favouritism, which can damage team morale, undermine our credibility, and create a toxic work environment. Fair treatment in assigning tasks, giving feedback, and making decisions is crucial.
The workplace is a “perfectly imperfect” environment; conflicts can arise at any time. When they do, they should be addressed quickly and professionally, without letting personal emotions cloud our judgement.
Ultimately, workplace friendship can be a powerful asset. It supports our growth, boosts morale, and makes work more enjoyable.
*This text is on the Luxembourg City Museum’s wall:
Happy Labour Day celebrations!