Category Archives: society

What are awards for?

Companies, organisations, and educational institutions give awards to associations and individuals in various fields, e.g. arts and entertainment, business, sports and hobbies, science and technology, and community service. On 27 April 2024, I received an award from my undergrad alma mater. I’m always for the underdog and sceptical of who gets noticed and who doesn’t; thus, I had to soul search throughout the ceremony. I looked for things which probably weren’t there, such as subjectivity and bias; were deserving candidates overlooked and less deserving ones chosen? The criteria and decision-making process read that evening didn’t avert my thoughts from the observation that most recipients were doctoral degree holders.

I regretted not nominating our dance troupe teacher for the Arts and Culture Award, which didn’t have financial value but would have given her the recognition she merits. I still remember her words over four decades ago – “back straight, hands in a lateral position, smile, and move gracefully”. She inspired me to choreograph and dance at the Queensland University’s International House functions years later.

Returning home to France from the Visayas State University, there was an email from an acquaintance whom I had helped many times with his work and personal projects. I immediately thought, “Oh no, not him again; he didn’t even buy one of my books, either as a token of his appreciation for my help or to improve his English”. Then, I remembered the award, which is meant not only to inspire others to strive for excellence but to remind us that success should be based on service to others without expecting something in return. Yes, we – humans, are vulnerable to quid pro quo (something in return for what we have done, i.e. a favour for a favour) that should not be! This award is an additional guide to my behaviour.   

Awards provide commendation and encouragement for individuals and groups. It’s primordial for the selection process to be transparent, fair, and devoid of self-nomination. Though the latter indicates self-determination and high self-esteem, it can taint credibility and promote self-gratification.

We shouldn’t wait for award ceremonies to give recognition to colleagues, employees, students, volunteers, etc. For instance, saying thank you for a job well done is a form of recognition that encourages motivation and efficiency.

“One person can make a difference, and everyone should try.” – John F. Kennedy (35th president of the United States).

How are you? I’m Busy!

The year 2024 has started with challenging projects and deadlines for me. Like many people who wear several hats, I wish I had more than 24 hours in a day or more than two hands. Thus, last week, I had difficulty responding to “How are you?” It would have been easier and simpler to reply “busy”. Since I felt it was a bit unfriendly, I said, “Alright, and you?” Did they really want to know how I was or what was going on with my life? 

Benoit has told me he doesn’t respond to “How are you?” because it’s just a greeting and doesn’t mean something. If that’s the case, why say “How are you” when you can do it with “Hello” or “Hi”? 

When I say “How are you?”, I mean it as a greeting and wanting to know if the person is well or happy. Therefore, I’m pleased with any of these responses: I’m well, I’m great, I’m okay, I’m alright, and I’m fine. Most people are polite and continue the conversation with “How about you” or “And you?” The chatter can prolong depending on your relationship with the individual (colleague, neighbour, friend, etc.). 

I’m glad I didn’t respond “busy” to “How are you?” because what does being busy mean? Busyness is a choice; you are either busy or not. It’s a relative word and can be positive or negative. Merriam-Webster defines the adjective “busy” (ˈbi-zē) as engaged in action (occupied), full of activity (bustling), foolishly or intrusively active (meddling), or full of distracting detail. (https://www.merriam-webster.com › dictionary › busy).

“Busy” can sound more negative than positive, and if you believe in the law of attraction, it’s one of these words that should be used with care and in moderation, plus the tone. According to the law of attraction, negative thoughts bring negative results into a person’s life, and so with positivism. It is based on the belief that thoughts are a form of energy, and positive energy attracts success in all areas of life, including health, finances, and relationships (Scott, E. 2022. What Is the Law of Attraction? How Your Thoughts Can Influence Outcomes in Your Life. Https://www.verywellmind.com/understanding-and-using-the-law-of-attraction-3144808).

Therefore, instead of “I’m busy”, why not “I’m working on/I’m involved in/I’m tied up”? I sometimes say, “I’ve lots to do but not snowed under”. If someone wants you to do something, try this phrase — “I’m afraid I don’t have time to do it now” or “Yes, when I have a minute”. 

Saying you’re busy can be a writing on the wall or a self-fulfilling prophecy. Busyness (noun; busily – adverb) can lead to self-negligence, unrealistic goals, anxiety, and fatigue that may cause burnout. It can become an addiction, and any form of addiction is toxic. 

No one should be busy not to engage in self-care, i.e. having sound and enough sleep, eating nutritious food regularly, exercising, participating in group activities, etc.

“Half an hour’s meditation each day is essential, except when you are busy. Then a full hour is needed”.  – Saint Francis de Sales (Https://www.brainyquote.com/topics/busy-quotes).

(Before getting up every morning, while still lying down, I focus on a particular object or subject for calmness – this is meditation for me. We don’t need to be seated on the floor with our hands resting lightly on our legs to meditate. It can even be done standing).

Prioritisation of tasks prevents busyness.

Summer is gone; here comes autumn

“The secret of getting ahead is getting started”. – Mark Twain

The school year in Europe starts in September. In France, people exchange greetings, “Bonne rentrée”. ‘Rentrer” (pronunciation – Rahn-tray) means ‘to return’. Although it originally meant “reprendre l’école” (back at school); these days, we also use it to refer to work after the summer holiday “reprendre ton travail” and not only “reprendre tes études” (studies).

Jorge Liboreiro even started his EuroNews Briefing article with: “The first week of September marks la rentrée in the Belgian capital, the synchronised comeback of freshly energised, glowingly tanned eurocrats to their spotless offices” (sic).

Not everyone is motivated to resume or start studies or work. Those with low levels or no motivation depend on external rewards (e.g. high grades, money, promotion, or material things) to get involved, known as extrinsic motivation.

The highly motivated ones are nudged by the sheer satisfaction of being part of the activity or process. They are challenged, curious, or praised. Pundits call this intrinsic motivation. Edward L. Deci and Richard M. Ryan’s theory of extrinsic and intrinsic was developed in the 70s-80s. While extrinsic is a trigger (initial boost), intrinsic is sustainable.

Intrinsic motivation is long-lasting, whereas extrinsic motivation is short-term; both are relevant to personal development.

Perception, judgment, or approval of others can be detrimental motivating factors, particularly in our modern Internet and social media society. Instead, we should focus on positive intrinsic reasons, such as wellbeing and mindfulness, connection with people and our environment, and enjoying what we do.

“Whatever anyone else says or does, their words and their actions are truly about themselves. Don’t take it personally when they rant, even if they direct their unhappiness in your direction. Their negativity is basically selfishness, and their selfishness is about them, not about you”. – Jonathan Lockwood Huie

Reading is brain-picking; writing is formalised thinking

Two weeks ago, I gave a talk on “The interplay between reading and writing in our global village” at the EU Inter-institutional Libraries’ event. We live in a global village (i.e. our world is a community connected by the Internet/computers, trade, entertainment, etc), so we share ways our social realities are formed and interpreted. The formation and interpretation happen through the stories we tell each other, stories we read and write.


Reading is a social activity. You might be alone, tucked under a cosy blanket next to a bedside lamp, but you look deeper into the author’s mind and subconsciously connect with other readers.


Writing connects us to ourselves, and it’s formalised thinking. As William Faulkner had said: “Read, read, read. Read everything — trash, classics, good and bad, and see how they do it. Just like a carpenter who works as an apprentice and studies the master. Read! You’ll absorb it. Then write. If it’s good, you’ll find out. If it’s not, throw it out of the window.” (1897-1962, American writer and Nobel laureate).


We read what we like to write and write what we have read or want to read.

 When we read or write, we:
 exercise our brain,
 improve our focus,
 improve our memory,
 improve our ability to empathise,
 improve our communication skills,
 improve our mental health,
 gain knowledge and ideas, and 
 get entertained (reduce stress). 
 In short, we become better individuals and live longer. 

One of the event organisers is a co-author of “Pour en finir avec la passion: l’abus en littérature” (To End the Passion: Abuse in Literature), which is about the evolution of cultural and literary conceptions of passion – love – in French society and questions why love remains inseparable from suffering.


One of the participants commented on the novel “Future Perfect”, which he had recently read, posing, “Has her past been erased by a mistaken computer click or simply shelved for no reason?” The main character’s resilience leads to encounters in Asia, America, and Europe that bring back memories of love and devotion half a century earlier. It has a global theme.

Online Gatekeeping


Gatekeeping is a process of selecting and then filtering items that can be consumed within time or space. A gatekeeper is a person who controls access to something; in Facebook groups, this can be an administrator or moderator.

I’m writing this because I posted a message on our FB book club two weeks ago about a culture and immigration festival that included book exhibitions, reading novels’ first pages, etc. After the event, I contacted the administrator enquiring why it wasn’t approved. She apologised and explained that it’s pending (not disallowed) because she’s busy managing other activities and suggested emailing her directly when I have a post.

Gatekeeping has pluses and minuses. Unrelevant and offensive messages are filtered out. On the other hand, it’s toxic when it bars people from participating in a group or community or discussion based on narrow criteria or questionable reasons.


Why and how do administrators and moderators have this gatekeeping power?


Administrators appoint or remove a moderator, manage group settings (such as changing the group name or settings), approve or deny membership and participants’ requests, approve or reject posts, delete comments on posts, ban people from the group, and pin or unpin a post (i.e. positioning – e.g. move to the top of the page.)


Moderators approve or deny membership and participants’ requests, approve or deny posts, remove comments, and ban people from the group.


Do administrators and moderators own the group when they have started or created it?

How can we ensure administrators and moderators don’t use the group for their sole gain?


“The words of the tongue should have three gatekeepers: Is it true? Is it kind? Is it necessary?” – Arabian Proverb


My pending, obsolete post is history. However, the success of the festival – organised by the Comité de Liaison des Associations d’Étrangers ( CLAE) and one of Luxembourg’s most important annual events – lingers on. There were about 30,000 visitors to its 400 stands.

Ethics on gift giving at work

The holiday season of giving and receiving is coming, and you may wonder whether you should give presents to your supervisors and colleagues. Is there a general rule of thumb regarding workplace gift-giving? I have heard that it should be a top-down flow, i.e. from bosses to floor personnel, rather than the other way around. Giving presents to superiors depends on the circumstance. For example, staff can collect money to purchase a present for a manager who is leaving or getting married. This gift and the accompanying message should be professional in style. Is cash an acceptable gift to superiors? Of course, not, but a voucher can be justifiable. There should definitely be no gift-giving during the appraisal period or the annual performance review.

Employees can exchange gifts with each other. However, giving to receive is a no-no. If you feel like you’re losing something by giving, you are not genuinely giving; you’re sacrificing, which can lead to disappointments or regrets later. Not everyone has the means to buy presents for colleagues or contribute to a gift collection for a boss, particularly at this time of economic crisis and insecurity. The good news is that non-material presents often last longer, and these can be a compliment, attention, time, or patience that builds relationships or maintains peace.

When living in Australia, my co-worker’s daughter-in-law distributed boxes of curried rice to all her colleagues, friends, and family as Christmas presents. I don’t have a signature dish, so I won’t do what she did, but I will go the extra mile to come up with something creative and valuable (I’ll tell you what in my next post). 

My students have told me they are not allowed to receive presents worth more than 50 euros from external collaborators in their organisation. For gifts that cost less than 50 euros, they must share these with their colleagues.

How about doing random acts of kindness at work and elsewhere? For instance, saying hello to a co-worker you haven’t spoken with for ages. How about sending emails, text messages, and cards with cheerful greetings and messages? A few months ago, my ex-students invited me to lunch. One of them said that the birthday card I gave her more than 10 years ago is still in her drawer, and she smiles every time she sees it.

My memorable gifts in 2020 were the five-star book reviews on Amazon that have had a positive snowball effect on me. I don’t know and have the contact details of these generous readers, so I haven’t thanked them. I hope this message reaches them (better late than never): I appreciate what you have done and wish to return your kindness one day. “We make a living by what we get. We make a life by what we give.” – Winston S. Churchill.

“It’s not how much we give, but how much love we put into giving.” – Mother Teresa

Pronunciation matters and not accents

Tongues wagged when Cuban-born and Spanish-raised actress, Ana de Armas, was cast to play Marilyn Monroe in the Netflix movie “Blonde”. According to the media, director Andrew Dominik (a New Zealand-born Australian) admitted hesitating to give her the role because of her accent and had only recently learnt English as a second language.

Is accent important in an individual’s career?

A US-based startup Sanas has developed software that uses artificial intelligence (AI) to mimic a person’s accent on the phone and modify this when responding through a phone or computer microphone. Apparently, this new technology reduces abuse from native English speakers of call centre staff who do not have their accents. Its proponents believe it leads to better clarity and understanding and improves customer satisfaction.

Accents are a vital part of our history and identity; they give clues about who we are and the cultural community or national group we belong to. Everyone has an accent; these different accents showcase the richness of our world and its cultures.

English is an international language, and there are more non-native than native speakers who use it regularly. The issue is to communicate with others, i.e. understand and be understood, not accents.

An accent is not the same as pronunciation. You can get a pronunciation ‘right’ or ‘wrong’, but there’s no right or wrong accent.

My former student used to pronounce analysis “analaiz” (the correct pronunciation is “ə-na-lə-səs”). One of her sentences was: “This analaiz domontrit the importance of flexibility at work”. French native speakers do not pronounce the ending letter “s” of words in their language. The letter “e” sounds “o” (e.g. peu, which means little in English, is pronounced as “po”). They pronounce the English letter “e” as “e” only when it has a grave accent (è), as in mère (mother) and père (father).

If you mispronounce, you can be misunderstood. However, a person can speak English flawlessly with whatever accent. Even among native speakers, there are many accents. Last year, our supervisor asked me if I wanted to take over a class; this was our conversation —

S: We have a client who is not easy to please. She wants to improve her English and have a British accent. Do you have a British accent?” (As if he had not heard me speak before).

R: Which one? Scottish, Irish, Welsh, London English, Liverpool English, BBC English?

S: I don’t know. She didn’t specify. Any of these will do.

R: Ninguno de estos.

S: Perhaps you can still take her. You’ve said that you like teaching challenging students.

R: Thanks, but I’m afraid it’s NO. I go for learners with a half-full glass mentality and a good sense of humour, in addition to being motivated and proud of their cultural and linguistic heritage.

When your pronunciation is correct, you can communicate effectively with others, whatever your accent. In business and financial environments, airports, touristic places and universities, people speak English as a second or third language, a lingua franca. Thus, the goal of having a native speaker’s accent is irrelevant.

To understand our fellow humans and communicate with them successfully, we have to come into contact with different accents so that we can cope with the real people in the real world.   

What’s behind a name?

I facilitate an English roundtable in Luxembourg every Friday, and we discuss professional, social and personal-interest topics. Last month, it was about names; one of the participants mentioned a girl initially called Nutella, a popular hazelnut chocolate spread. I checked it out and came across a Guardian’s article about a couple from Valenciennes in northern France who registered their daughter Nutella ( https://www.theguardian .com/world/2015/jan/26/french-couple-name-girl-nutella seen on 04/052021). The registrar alerted the local prosecutor, who referred the case to a family court judge. The court ruled that Nutella is a commercial brand and such a name was against the girl’s interests as it would cause “mockery or disobliging remarks”. The couple had to rename her Ella, which means a pleasant young woman.

According to Ms Catharine Smith (https://www.huffpost.com/entry/baby-named-facebook-egypt_n_825934 seen 04/05/21), an Egyptian father, Jamal Ibrahim, named his daughter “Facebook” to honour the social media site’s role in Egypt’s revolution. Ms Smith quoted this from TechCrunch newspaper: “A young man in his twenties wanted to express his gratitude about the victories the youth of 25th of January have achieved and chose to express it in the form of naming his firstborn girl “Facebook”. 

In Marcio’s Italian family, all the children’s names start with the letter M.  According to Marie-Pierre, her name’s male version is Pierre-Marie. The Arabic name Shadi means happiness. Do names reflect an individual’s personality? There are studies that show names make a difference in professional, social and financial standing.

My late uncle was Silverio Carangan, Sr. My cousins’ legal names are Silverio Carangan 1st, Silverio Carangan 2nd, and Silverio Caranagan 3rd; to everyone, they’re Ono, Dos, Tres.  I was already eight months pregnant, and my hubby and I couldn’t agree on a name for our firstborn. We decided to play chess; I won two out of three games and had the privilege of naming him Sidney, which is easy to pronounce in almost all languages.

My late parents, Roberto and Adela, named their first daughter Rodela; from this, they came up with four other names by rearranging the letters, and mine was one of them. If you know of another person with the same name as mine, please notify me. So far, the closest is Rolande and Rolanda, which are both of Latin origin and mean “known in the land”. My French acquaintances call me “Rolad” (/ruːˈlɑːd), as the last vowel is not pronounced in the French language. They also have a dish roulade (/ruːˈlɑːd) de boeuf“, which is a filled rolled meat.

S.J. Velasquez’s 2018 write-up spoke about nominative determinism, a theory that people are drawn to jobs matching their names, e.g. Baker for a pastry chef and Dennis or Denise for dentists (https://www.bbc.com/worklife/article/20180404-do-our-names-push-us-toward-certain-jobs). Two weeks ago, I grinned watching the French television station TF1’s interview of a restaurateur Didier Desert (“Desert” is pronounced by English speakers as ‘dɪˈzəːt’ (dessert – a sweet course eaten at the end of the main meal, e.g. cheesecake or chocolate mousse).

If you had a funny, weird or embarrassing name, would you change it? If your family name was Head, would you keep your first name Dick knowing that dickhead means a stupid or ridiculous man? You are probably one of those who would go through all the legal fuss to do so.  Many people, however, never change their names. Are there names that employers find, either subconsciously or sentimentally, attractive or ugly?

Ms Stéphanie Thomson’s article revealed the Canadian Ryerson University and University of Toronto’s finding that people with Chinese, Indian or Pakistani-sounding names were 28% less likely to get job interviews than the fictitious candidates with English-sounding names, even when they had the same qualifications (https://www.weforum.org/agenda/2017/05/job-applications-resume-cv-name-descrimination/). Ms Thomson also mentioned a French government’s conclusion that employers were less likely to interview candidates with North African-sounding names. Likewise, in the UK, “an all-parliamentary group study from 2012 found that women who ‘whitened’ their names or made them sound more British had to send only half as many applications before being invited to interview as those who sounded foreign”, she wrote. 

Has our society progressed in terms of addressing bias and discrimination associated with names? Have you had a good or bad experience because of your name? What’s behind your name?

Inaction is aiding and abetting society’s ills

It’s the second lockdown in some places.  In my city in the north of France that shares borders with Belgium, Germany and Luxembourg, the streets are almost empty. Although the authorities allowed shops to reopen three days ago, local businesses find customers hard to come by.  Residents who go out for work reasons are at home before dusk. Hence, I was not surprised when I read that the number of reported street crimes has declined.

Meanwhile, we know that every crisis provides an opportunity for people to be resourceful; as well, not all crimes happen in the streets. Since the first lockdown in March, there have been reports on the rise in domestic violence, sale of fake medicine and treatment, consumption of exorbitant coronavirus-recommended cleaning and health products, and solicitation of donations for charities that either do not exist or do not deliver what they promise.

Recently, I heard about the UK’s COVID Fraud Hotline (0800 587 5030) encouraging people to phone anonymously and free of charge any suspected fraudulent activity. If you knew someone who has been claiming support illegally or abusing government schemes, would you call the hotline? It takes a long time for fraud to be discovered, and governments need a helping hand. Should we extend this to them?

Fraud against the public purse, wherever you are, limits or even denies access to vital funds that benefit society as a whole. This money should be used to help the poorest: contract workers, market stallholders, casual service providers and carers, struggling small businesses and independent earners, and those who are ineligible for unemployment benefit and do not have the means to feed and shelter themselves and their families; not double-dippers.

Will you tell the authorities about your colleague who is on paid parental leave but still continues freelancing? Will you refuse your employer’s directive to deal with clients’ queries or respond to work emails when you are on furlough? How about companies that get subsidy or funding to keep employees but do the opposite and pocket the money?

Fraud, whether big or small, affects all of us. The article “Most Common Workplace Frauds That Employer Should Know About” (https://www.bizeducator.com/most-common-workplace-frauds-that-employer-should-know-about) mentions, among other things, “Bogus supply of goods and services” and “Manipulation of bank reconciliations and cash books”. Those found guilty of these crimes are punished by fines, restitution, dismissal from work, or imprisonment.

Some common frauds in the workplace are hidden and unlikely to come to the attention of the authority. These include claiming for unworked hours, malingering, stealing office supplies, staging accidents, and faking injuries. It will be interesting to research on fraud in the workplace pre, during and post-pandemic.

“I’m not an informer”, “I hate workplace spies”, “I can’t be a whistleblower”, “I don’t want to be responsible for someone’s scuppered life”, so forth. Inaction is aiding and abetting our society’s ills, and it’s the elephant in the room.

Ethnic and race profiling, unconscious bias

On 29 July 2020, while promenading, my son and I were stopped by French Police asking for our IDs. Unlike in Australia and other western countries, in France, we are legally obliged to show our photo identification if we are stopped and asked to by a police officer. This is called the identity check “Contrôle d’Identité’”. Pretending to be having a conversation with my son, I commented in English: “ethnic profiling”, “why us”, and “I wonder what criteria they use to decide who to stop”. I was hoping they would understand what I was saying; after all, English is taught widely in elementary, secondary and tertiary institutions in France.

Ethnic or racial profiling is the act of suspecting or targeting a person based on assumed characteristics or behaviour of a particular ethnic or racial group rather than on individual suspicion. I’m a Filipino-born Aussie and have a typical south-east Asian appearance. My 18-year-old son is 178 cm tall and has physical similarities with his white French-Australian father. They probably thought we were not together because I was some steps behind him trying to fix my hat while picking up my mask. Whereas, my son was in a hurry to avoid the soaring heat and was already under a shrub. When I called him back and he turned around, there was a change on the face of one of the police officers. His eyes became amiable, and he handed back my ID.  At least we were not searched during this “contrôle”. We had our identification cards with us; otherwise, they could have taken us to a police station to establish our identity (“vérification d’identité”).

Ethnicity is a social grouping based on common and distinctive culture, religion, or language. Race, however, refers to the person’s physical appearance; for example, Black, White, Asian, or Indigenous. An individual can be Asian but, ethnically, German.

Western countries’ statistics show that non-white people are more likely to be stopped by the police on the street. It is widely known that Australian and Canadian Aboriginals are more likely to be charged with crimes. In the USA, there is sufficient information on how African Americans and members of other minority groups (Hispanic and Latino Americans, Middle Easterners and South Asians) are suspected of criminal activities. In Germany, there was a court ruling concerning racial profiling in its policy allowing police to use skin colour and “non-German ethnic origin” to select persons who will be asked for identification in spot-checks for illegal immigrants. Of course, non-western nations are not exempted from this bias. The media have reported the Chinese government’s use of a facial recognition technology to track down and control its Muslim minority.

“Racial profiling” occurs when government and law enforcement people target those of colour for a humiliating and often frightening stoppage, detentions, interrogations, and searches without evidence of an illegal behaviour but based on perceived race, ethnicity, national origin, or religion.  Racial profiling must not be allowed in countries where the core promise of its Constitution is equal protection under the law for all and freedom from unreasonable searches and seizures.

Is racial profiling effective? Studies and consultations show that this jeopardises law enforcement because police officers lose credibility and trust among the people they are sworn to protect and serve.

Is racial profiling discriminatory? The general principle of equality and non-discrimination is a fundamental element of international human rights law.

Anti-/non-discrimination law refers to legislation that prevents discrimination against particular groups of people based on sex, age, race, ethnicity, nationality, disability, mental illness or ability, sexual orientation, gender, gender identity/expression, sex characteristics, religion, creed, or individual political opinions. It is designed to hinder discrimination in employment, housing, education, and other areas of social life (this includes being in the streets or elsewhere). However, “not every distinction or difference in treatment will amount to discrimination. In general international law, a violation of the principle of non-discrimination arises if: a) similar cases are treated differently; b) a difference in treatment does not have an objective and reasonable justification; or c) if there is no proportionality between the aim sought and the means employed.” (http://www.humanrights.is/en/human-rights-education-project/human-rights-concepts-ideas-and-fora/s…)

In other words, with such international human rights legislation, we have the right to pursue our material, spiritual and social well-being in conditions of freedom, dignity and equal opportunity.

Discrimination is unproductive. In employment, it is economically unwise as victimised employees are unable to focus their energy on performing their tasks fully. Their feeling of negative vibes from a supervisor or colleague not only adversely impacts their job performance but causes absenteeism and ill-health.

France, for example, stands to gain some €150 billion over 20 years (i.e. a 0.35% increase in GDP per year) by increasing women’s and minorities’ access to skilled jobs and their overall employment rate (France Stratégie, https://www.strategie.gouv.fr/english-articles/economic-cost-workplace-discrimination-france-billions-euros-lost-potential).

How can prejudice and discrimination be dealt with? Employers, big or small, should have anti-discrimination policies and procedures in place that include regular training on cultural awareness and unconscious bias.  In the case of police departments, there should be a preference for community policing over strategies of power and fear.